Privacy Policy
Our Policy
**Privacy Policy**
**Disclaimer:** In case of any discrepancy or difference, the English version will take precedence over the translation.
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Gia Nest ("Gia Nest," "we," "our," "us") collects, uses, shares, or otherwise processes your personal data through the Gia Nest website, its mobile application, and other platforms (hereinafter referred to as the "Platform").
While you can browse sections of the Platform without sharing any information with us, please note that your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing of our products/services, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and applicable service/product terms and conditions. You agree to be governed by the laws of India, including but not limited to laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
### **Collection of Your Information**
When you use our Platform, we collect and store your information, provided by you from time to time. Once you provide your personal data, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide data by choosing not to use a particular service, product, or feature on the Platform.
We may track your buying behavior, preferences, and other information you provide on our Platform. This helps us perform internal research on our users' demographics, interests, and behavior to better understand, protect, and serve our users. This information is compiled and analyzed on an aggregated basis and may include URLs you just came from (whether on our Platform or not), URLs you next visit, your computer browser information, and your IP address.
We may collect personal data (such as email address, delivery address, name, phone number, payment details) when you set up an account, transact with us, or participate in any event or contest. Certain sections of our Platform may require registration for full functionality. We use your contact information to send you offers based on your previous orders and your interests.
If you choose to post messages, leave feedback, or participate in surveys, we will collect the information you provide. We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems, or for internal research and analysis as permitted by law.
If you send us correspondence, such as emails or letters, or if others send us correspondence about your activities, we may collect and store this information.
### **Use of Demographic/Profile Data/Your Information**
We use your personal data to process orders, deliver products, handle payments, and communicate with you about your orders, products, and promotional offers. To the extent we use your personal data for marketing, we will provide you with the ability to opt out. We use your personal data to:
- Assist sellers in fulfilling orders.
- Enhance customer experience.
- Resolve disputes and troubleshoot issues.
- Prevent fraud or illegal activities.
- Inform you about offers and updates.
- Customize and enhance your experience on our Platform.
We may also use your IP address to diagnose server problems and administer our Platform.
### **Cookies**
We use data collection devices such as "cookies" on certain pages to analyze web page flow, measure promotional effectiveness, and enhance trust and safety. Cookies do not contain personal data. Most cookies are "session cookies," automatically deleted at the end of a session. You can disable cookies through your browser settings, but this may limit certain features on the Platform.
### **Sharing of Personal Data**
We may share personal data internally within Gia Nest group companies and with third parties, such as business partners, for purposes including:
- Fulfillment of orders.
- Enhancing user experience.
- Marketing and advertising activities.
- Compliance with legal obligations.
Your data will not be shared with external entities without your consent, except as required by law.
### **Security Precautions**
We maintain reasonable safeguards to protect your information. However, data transmission over the internet cannot always be guaranteed as completely secure. Users are responsible for ensuring the protection of login and password records.
### **Choice/Opt-Out**
You can opt out of receiving non-essential communications by updating your preferences on the Platform or contacting us.
### **Children’s Information**
Use of our Platform is available only to persons who can form a legally binding contract. We do not knowingly collect personal data from children under 18 years.
### **Data Retention**
We retain your personal data only as long as necessary for the purposes it was collected or as required by law. Data may be anonymized and retained for analytical purposes.
### **Your Rights**
You can access, correct, and update your personal data directly through the Platform or by contacting us at **uniqor@outlook.com**. You may withdraw your consent at any time by reaching out to us. However, withdrawal of consent may limit access to certain services.
### **Changes to this Privacy Policy**
We may update this Privacy Policy periodically. Significant changes will be communicated via notice on the Platform or through email.
### **Grievance Officer**
For any concerns regarding this Privacy Policy, please contact:
**Grievance Officer**
Gia Nest
Email: **uniqor@outlook.com**